Shipping policy
Terms of Service
Overview
This website is operated by Micro Perfume. Throughout the site, the terms “we”, “us” and “our” refer to Micro Perfume. By accessing our website and using our services, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein.
By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to these Terms. If you do not agree to all the terms, you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
Products & Services
We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are completely accurate, complete, or current.
We reserve the right to:
- Modify or discontinue products at any time
- Limit the quantities of any products or services
- Refuse service to anyone for any reason
Pricing & Payments
All prices are subject to change without notice. We reserve the right to modify or discontinue services without notice at any time.
We may refuse or cancel any order if fraud or unauthorized activity is suspected.
Orders & Billing Information
You agree to provide current, complete, and accurate purchase and account information. We reserve the right to cancel or limit orders that appear to be placed by resellers, distributors, or bots.
Shipping & Returns
Shipping times are estimates and may vary. We are not responsible for delays caused by carriers or customs.
Returns and exchanges are subject to our Return Policy.
Intellectual Property
All content on this website—including text, images, logos, and design—is the property of Micro Perfume and may not be used, copied, or distributed without permission.
Third-Party Services
Our store is hosted on Shopify, which provides the platform for our services. Third-party tools or services may be used, and we are not responsible for their content or policies.
Limitation of Liability
To the fullest extent permitted by law, Micro Perfume shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or products.
Indemnification
You agree to indemnify and hold harmless Micro Perfume from any claim or demand arising from your breach of these Terms or violation of any law.
Termination
We reserve the right to terminate or suspend access to our services at any time without notice if you violate these Terms.
Governing Law
These Terms are governed by and interpreted in accordance with the laws of Spain.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of those changes.
Contact Information
For any questions about these Terms, you may contact us at:
Email: benjaminmensahgyimah828@gmail.com
Address: Carrer d'Antoni Mestres Jané, Barcelona, 08720, Spain
If you want, I can:
- make it shorter (luxury brand style)
- or turn it into a Shopify-ready formatted page (copy-paste clean)
Here’s a clean, professional Shipping Policy that matches your store’s premium feel:
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location:
- Spain: 2–5 business days
- Europe: 3–7 business days
- International: 7–14 business days
Please note that these are estimated delivery times and may be affected by factors beyond our control (such as customs delays or carrier issues).
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
Customs, Duties & Taxes
For international orders, customs fees, import duties, or taxes may apply depending on your country. These charges are the responsibility of the customer.
Delays & Issues
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, if your order is significantly delayed or lost, please contact us and we will assist you.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Micro Perfume is not responsible for lost or stolen packages marked as delivered. If this occurs, please contact the shipping carrier directly.
Contact Us
If you have any questions about your shipment, please contact us at:
Email: benjaminmensahgyimah828@gmail.com